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Benefits of purchasing a PLUS packageOnce you purchase a PLUS package with $49.99 USD, you will get the following benefits: No need to give credit High-resolution JPG and PNG files with a maximum size of 5000 x 5000px PNG with transparent background Lifetime support Print-ready Vector PDF and SVG files Edit and re-download Download font files The right to register a trademark
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Where is my payment receipt?Once you finish the payment successfully, you will receive a payment receipt in your mail. You can also check your payment details whenever under the Billing section of your account, where you will find the invoice details including billing date, type, and amount.
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Can I request a refund?Yes, we offer 7 days money-back guarantee, and you have 7 days from the date of purchase to request a refund. If you need a refund, please feel free to contact our support team at https://www.designevo.com/contact.html.
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Is my purchase a one-time fee?Yes! All of our packages are one-time charges for your current logo project, not applicable to all templates. The price is for the only one logo design you have customized. After purchasing the logo design, you can download it immediately or just go to the My Logos page and re-edit and download it without limitation. If you want to download more logos, you have to pay again.
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How to use the coupon code?You can click the Have a coupon? Button to redeem your coupon code on the checkout page.
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Can I re-edit my purchased logo?Yes, you can make unlimited edits to your purchased logo anytime. Go to the My Logos page and find your purchased logo project. Click the Edit button and enter intro the editing page. Then you can re-edit and download it for free.
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Benefits of purchasing a BASIC packageOnce you purchase a BASIC package with $24.99 USD, you will get the following benefits: No need to give credit High-resolution JPG and PNG files with a maximum size of 5000 x 5000px PNG with transparent background Lifetime support Print-ready Edit and re-download
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Purchase and download logos immediatelyYou’re assured that you can download your logo once you’ve finished your purchase. After purchasing the logo design, you can download it immediately or go to the My Logos page and re-edit and download it without limitation.
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How to change an account?To change your account, you need to send a confirmation email from your old email account to our support team at https://www.designevo.com/contact.html.
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Differences between a BASIC & PLUS planYou can gain the vector files in the PLUS package, including the PDF & SVG format. The PDF file has no loss in quality for printing, and the SVG file can be edited in Abode Illustrator as you need. Once you purchase the PLUS package, you have the right to register your logo and make it exclusive to you. You can check the details on the pricing page: https://www.
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No full payment if upgrade the Basic logoYou just need to pay the difference if you upgrade your Basic logo to the Plus one.
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No extra fee to re-edit the paid logoYou can go to your My Logos page to re-edit and download your purchased logo for free.
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Why my payment failed?Your payment would fail for many reasons, and the most common reasons include: The credit card has expired. Payment rejected or delayed by your bank. Incorrect PayPal account. Insufficient balance of funds in your PayPal account. Please check and update your payment information or just use a different card to proceed. You can also contact our support team for help.
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Accepted methods of paymentCurrently, you can use PayPal and credit cards for the purchase. And we accept the following credit cards: Visa MasterCard American Express Diners Club Discover UnionPay JCB Maestro Forbrugsforeningen Dankort We may consider other payment methods in the future. Please stay tuned.
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Is my payment information secure?We use secure socket layer (SSL) internet encryption technology to protect the security of your payment information. Your information is 100% secure!