Billing and payment issues

Currently, you can use PayPal and credit cards for the purchase. And we accept the following credit cards: Visa MasterCard American Express Diners Club Discover UnionPay JCB Maestro Forbrugsforeningen Dankort

Once you purchase a BASIC package with $24.99 USD, you will get the following benefits: No need to give credit High-resolution JPG and PNG files with a maximum size of 5000 x 5000px PNG with transparent background Lifetime support Print-ready Edit and re-download

Once you purchase a PLUS package with $49.99 USD, you will get the following benefits: No need to give credit High-resolution JPG and PNG files with a maximum size of 5000 x 5000px PNG with transparent background Lifetime support Print-ready Vector PDF and SVG files Edit and re-download Download font files The right to register a trademark

Yes, you can make unlimited edits to your purchased logo anytime.

Yes, we offer 7-day money-back guarantee and you have 7 days from the date of purchase to request a refund.

You can gain the vector files in the PLUS package, including the PDF & SVG format. The PDF file has no loss in quality for printing, and the SVG file can be edited in Abode Illustrator as you need. Once you choose the PLUS package, it is possible for you to register your logo to make it exclusive to you.

To change an account, you need to send a confirmation email from your old email account to [email protected] And tell your new email account. 

You can click the Have a coupon? Button to redeem your coupon code on the checkout page. 

We use secure socket layer (SSL) internet encryption technology to protect the security of your payment information. Your information is 100% secure!

Yes! All of our packages are one-time charges for your current logo project, not applicable to the whole designs.

You can go to your My Logos page to re-edit and download your purchased logo without limitation and extra fee.

You just need to pay the difference if you upgrade your Basic logo to the Plus one.

Yes, you’re assured that you can download your logo once you’ve finished your purchase.

Once you finish the payment successfully, you will receive a payment receipt in your mail. You can also check your payment details whenever under the Billing section of your account, where you will find the invoice details including billing date, type, and amount.

Your payment would fail for many reasons, and the most common reasons include: The credit card has expired. Payment rejected or delayed by your bank. Incorrect PayPal account. Insufficient balance of funds in your PayPal account. Please check and update your payment information or just use a different card to proceed.